Privacy Policy

Health Optimse Limited (hereinafter referred to as “we” or “our company”) respects the rights of any person who browses the Health Optimse website (hereinafter referred to as the website) or participates in the company’s activities or registers for the company’s services or online content (hereinafter referred to as the “service”) person’s right to privacy. We will ensure that the personal data collected, transmitted, stored and used will be processed in compliance with the Personal Data (Privacy) Ordinance, Chapter 486, Laws of the Hong Kong Special Administrative Region (hereinafter referred to as the “Ordinance”).

The term “personal data” has the meaning as explained in the Ordinance.

Purpose and use of personal data collected

You do not need to provide any personal information to browse or use this website. When you participate in Big Health activities or register to use our services or online content, we will collect your personal information so that we can provide you with services. You may refuse to provide us with personal data, but in this case we may not be able to provide you with services. By providing your personal information, you agree to our use of your personal information in accordance with this Privacy Policy Statement.

The personal information collected from you by this website may be used for the following purposes:

  • Identify you and any accounts you open
  • To provide you with services
  • Verify identity and/or conduct credit checks
  • To handle service-related payment instructions or collect outstanding debts for you
  • Process, bill and fulfill orders to directly market our services
  • Directly promote the products and services of our business partners
  • Design the services you need
  • Conduct market research, statistical analysis and behavioral analysis
  • Conduct program ratings surveys and analysis
  • Conduct customer data analysis and analyze your shopping preferences
  • Design our website and content to suit your specific preferences
  • To provide you with customer service
  • Handle your complaints and account inquiries
  • Prevent and deter fraud
  • Audit
  • Make disclosures as required by applicable laws, rules and regulations
  • Any other purpose directly related to the original purpose for which the personal data was collected

Categories of personal data collected

Personal information collected by this website may include:

  1. Your personal information and contact information, such as name, gender, date of birth, ID number, phone number, social media links, email address, residential address, mailing address and/or billing address;
  2. Your business information, such as company name and job title;
  3. Your account information, such as the first and last 4 digits of your credit card account number or user account number;
  4. your family income and personal interests; and
  5. Your computer or mobile device IP address, real-time location information, browser settings, browsing history and/or other Internet logged information.

Confidentiality, Disclosure and Security of Personal Data

Unless we obtain your written consent, this website will not trade your personal information and contact information for profit. The personal information collected and held by our company will be treated confidentially; however, if it is necessary to perform legal responsibilities in accordance with the provisions or requirements of the law, or to provide you with services, or to perform the original purpose of collecting personal information or a directly related purpose , the Company may disclose such information to the following persons (whether they are in Hong Kong or outside Hong Kong):

  • Courts of competent jurisdiction, law enforcement agencies, or other government statutory or regulatory departments, agencies or organizations
  • The Company’s affiliates, sellers or contractors, agents or other service providers involved in the sales and marketing or administration of services, or the provision of goods/services
  • Any other person who has a duty of confidentiality to the Company, including group members, information technology consultants, data processing contractors, auditors, accountants, or lawyers who have undertaken to keep such information confidential
  • Banks, financial institutions, credit card issuers or debt collection services

Any questions, comments, suggestions or information, other than personal information, sent by you or posted on our website or any part of the website will be deemed to have been voluntarily provided to the Company in the form of non-confidential and non-proprietary information. We have the right to use, copy, disclose, transmit, publish and/or publish such information in other places at our own discretion, including but not limited to providing such information for the development and promotion of services and to meet customer needs. to any contact company.

This website will make every reasonable effort to ensure that all personal information held by Great Health is stored in a reliable, safe and secure place.

We will endeavor to keep all personal data collected confidential. However, please understand that we cannot guarantee the security of transmitted data.

Transfer of personal data outside Hong Kong

If operationally necessary, the Company will transfer personal data to places outside the Hong Kong Special Administrative Region to achieve the purpose for which such data was collected, or for purposes directly related to it. Any relevant data transfer will comply with the regulations and restrictions of the regulations.

Storage of personal data

Unless legal requirements require Great Health to retain your personal information for a specific period of time, Great Health will only retain the personal information until the original purpose for which the personal information was collected is achieved or for a purpose directly related to it.

Direct Marketing

The Company intends to use the personal data collected from you for direct marketing purposes and for this purpose, the Company needs to obtain your consent. The Company holds your name, telephone number and contact address, social media links, product and service portfolio information, transaction patterns and behaviors, browsing history, program viewing habits, and personal interests. The Company may use relevant information for direct marketing of our services. , as well as the products and services of our business partners below.

We may contact you by mail, phone, social media links, text messages, text/image/video messages, fax, email, etc. If you do not wish to receive any direct marketing communications from us, you can update your preferences at any time through your registered account or the unsubscribe link provided by us. Upon receipt of your notice, we will stop using your personal data for direct marketing purposes and will not charge you for this purpose.

Use of “cookie” files (COOKIES)

A “cookie” file is a small text file that is stored on your computer (or other electronic device) when you enter our website. We use “cookies” on this website to:

  • To identify you when you browse this website
  • Obtain information about your preferences, browsing and browsing behaviour, online activities and internet usage
  • Keep track of the items stored in your shopping basket to help you get through the checkout process
  • Conduct research and statistical analysis to help us improve our services and better understand our visitors and their requirements and interests
  • Provide advertising tailored to your personal interests and more effectively conduct promotional and advertising programs by us, our business partners and advertisers
  • Make your online activities more efficient and provide a better experience
  • Make security measures tighter

The information we obtain using “cookie” files may not contain your personal information. Although we may obtain information from your computer or other electronic device (such as IP address, browser settings, browsing history and/or other Internet log information), we may not be able to identify you. Because non-personal data is mixed with personal data, we treat the data as personal data for the purposes of our privacy policy. Under certain circumstances, we may collect your personal information, but it must be provided voluntarily by you by completing an online form, or when you purchase goods or use services on our website.

If you do not allow the use of “cookies”, you can make adjustments in your Internet browser. If you deactivate cookies, you acknowledge that you may not be able to use certain features of our website.

Connect the web

This privacy policy statement applies only to our website. Our web pages may contain links to other web addresses and web pages. Whenever you activate any such connection URL, such as clicking on the connection section of any advertiser, you have left our website; and any personal information or any other information you provide to any other party after leaving our website The information is not within the control of our company. Browsing or using other websites is at your own risk.