我們的承諾
Health Optimise致力於在提供最優質的有機、個人護理、運動和健康食品，履行您的訂單對我們來說非常重要。
退貨
如果我們因任何原因無法交付產品，我們將安排全額退款，包括所有運費。請注意，由於供應商保修原因，我們可能不接受電器產品退貨。
退款
訂單的任何退款將立即處理。退款由 Health Optimise 自行決定，退款可能需要大約 5-7 個工作日才能顯示在您的對帳單上。
Our Commitment
Health Optimise is committed to providing the best quality organic, sports and health food products in Hong Kong and fulfilling your orders is very important to us.
Returns
For food safety reasons food items can not be returned. If we cannot deliver a product for any reason, we will arrange for a full refund of the purchase price, including all shipping costs. Please note that due to supplier warranty reasons, we may not accept returns on electrical appliances.
Refunds
Any refunds for orders will be processed immediately. Refunds are at the discretion of Health Optimise and it may take approximately 5-7 business days for a refund to show on your statement.
